FREQUENTLY ASKED QUESTIONS

Welcome to our comprehensive collection of resources. Here, you'll find how-to videos, templates, guides, FAQs, and further information that will help you effectively use Lewis Color's platforms.

1. Why is there cracking on my scoring job?

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2. What is banding?

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3. Why does my business card crack around the edges?

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4. What is the term rich black and how do I get it?

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5. How do I export a .pdf correctly?

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6. How do I make sure my blues do not come out as purple?

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7. Can I submit multiple files in one document?

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8. What is overprint and how can it ruin my file?

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9. Should I send a proof or a sample file?

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10. What resolution should my file be?

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11. What color mode should my files be?

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12. How can I avoid transparency issues?

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13. How should I set up my bleed and crop marks?

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14. What type of files can I send?

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15. Do you offer split shipment?

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16. Do you offer a weight and shipping guide?

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17. What type of shipping services do you offer?

18. Can I use my own UPS shipping account number?

19. Do you offer special boxing?

20. Will you combine shipments?

21. Do you provide shrink wrapping?

22. If I am outside the US, am I responsible for custom fees?

23. Do you ship to P.O. addresses?

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