FREQUENTLY ASKED QUESTIONS
Welcome to our comprehensive collection of resources. Here, you'll find how-to videos, templates, guides, FAQs, and further information that will help you effectively use Lewis Color's platforms.
1. Why is there cracking on my scoring job?
3. Why does my business card crack around the edges?
4. What is the term rich black and how do I get it?
5. How do I export a .pdf correctly?
6. How do I make sure my blues do not come out as purple?
7. Can I submit multiple files in one document?
8. What is overprint and how can it ruin my file?
9. Should I send a proof or a sample file?
10. What resolution should my file be?
11. What color mode should my files be?
12. How can I avoid transparency issues?
13. How should I set up my bleed and crop marks?
14. What type of files can I send?
15. Do you offer split shipment?
16. Do you offer a weight and shipping guide?
17. What type of shipping services do you offer?
18. Can I use my own UPS shipping account number?
19. Do you offer special boxing?
20. Will you combine shipments?
21. Do you provide shrink wrapping?
22. If I am outside the US, am I responsible for custom fees?
23. Do you ship to P.O. addresses?